Privacy Policy

Last updated: 21 June 2026

This policy explains what personal data Abbysan Yoga & Wellness Center Co. Ltd. ("Abbysan", "we", "us") collects, why we collect it, and the choices you have. It applies to abbysan.com and to your interactions with our practice in Phuket, Thailand.

1. Who we are

Abbysan Yoga & Wellness Center Co. Ltd., Phuket, Thailand. For any question about this policy or your data, contact us at info@abbysan.com or +66 62 532 2588.

2. The data we collect

• Contact details you provide — name, email, phone, and the content of your enquiry — through our forms, email, or WhatsApp.
• Booking and assessment information — including the goals, symptoms, posture, and movement details you share so that we can provide appropriate care. Some of this is health-related and treated as sensitive data (see Section 6).
• Website data — basic analytics such as pages viewed and device type, collected through cookies and similar technologies.

3. How we use your data

• To respond to your enquiry and arrange your Foundation Assessment or sessions.
• To provide and improve your care, and to keep relevant records.
• To process your payments and manage your bookings and account.
• To send you appointment reminders, service updates, and other administrative messages.
• To send the information you have requested.
• To send you news or offers about our services, where you have agreed to receive them.
• To operate, secure, and improve our website and services, including preventing fraud or misuse.
• To comply with our legal obligations, and to establish or defend legal claims.

4. Legal basis and consent

We process your data on the basis of your consent, to take steps at your request before entering into a service, to perform our services, and for our legitimate interests in running the practice. Where we rely on consent — including for sensitive health data — you may withdraw it at any time.

5. Who we share it with

We do not sell your personal data. We share it only with trusted service providers who help us operate — for example, our booking and CRM system, website hosting, and analytics providers — and only as needed to deliver our services. These providers are required to protect your data.

6. Health and sensitive data

Movement, posture, and health information you share is sensitive personal data under the PDPA. We collect it only with your consent, use it only to provide your care, limit access to those who need it, and store it securely.

7. Cookies and analytics

Our website uses cookies to function and to understand how the site is used, including analytics. You can control or disable cookies through your browser settings, though some features may not work as well if you do.

8. How long we keep it

We keep personal data only for as long as needed for the purposes above, to provide ongoing care, and to meet legal or accounting obligations, after which it is deleted or anonymised. Where the law sets a minimum retention period — for example, for financial and tax records — we keep the relevant data for that period.

9. Your rights under the PDPA

Subject to applicable law, you may request to access, correct, update, or delete your personal data; object to or restrict certain processing; withdraw consent; and request data portability. To exercise any of these, email info@abbysan.com. You also have the right to lodge a complaint with the relevant data protection authority in Thailand.

10. Security

We use reasonable technical and organisational measures to protect your data against loss, misuse, and unauthorised access. No method of transmission or storage is completely secure, but we work to safeguard your information.

11. International transfers

Some of our service providers may process data outside Thailand. Where they do, we take steps to ensure your data remains protected to an appropriate standard.

12. Children

Where we work with anyone under 18, we do so with the consent and involvement of a parent or guardian, and we collect only the data needed to provide care.

13. Photography and media

From time to time we take photographs or video at our studios and during classes, events, and training. These images may be used in our current and future editorial and promotional materials. If you would prefer not to appear, please tell a member of our team and we will do our best to accommodate you.

14. Changes to this policy

We may update this policy from time to time and will post the current version on this page; the "last updated" date above shows when it last changed. If a change meaningfully reduces your rights, we will let you know — for example, by email. If Abbysan is ever involved in a merger, acquisition, reorganization, or sale of its assets, your information may be transferred as part of that arrangement, and we will notify you and explain your choices.

15. Contact us

For any privacy question or request, contact info@abbysan.com or +66 62 532 2588, Phuket, Thailand.